FAQ

What is UnderDawg x NBYC?
UnderDawg x NBYC is a universal apparel brand created by Montrezl Harrell, based and manufactured in Los Angeles, CA.

The brand represents a triumphant resiliency against all doubts, fears and obstacles. The empowerment to be victorious, even when labeled as an underdog! 

We hope to inspire all UnderDawgs with our message to Never Believe You Can't (NBYC)! 

What is the quality of UnderDawg x NBYC apparel?
Every garment is made with durability and comfort for everyday wear.

Does UnderDawg x NBYC have a walk-in store?
Not at this time, but all items are shipped domestically and internationally from the USA.

What is the shipping process? 
Domestic Orders (USA): Expect your order to ship between 5-10 business days. 

International Orders (Outside of USA): Expect your order to ship between 10-14 business days. 

Can I return my purchase?
Yes, your order can be returned within 14 days of purchase with an original proof of purchase for a full refund or even exchange. In order to qualify for a full refund, all items being returned could not have been worn or washed

To request a return or exchange, please contact underdawgnbyc@gmail.com and a team member will assist you within 24 hours. 

What forms of payment are accepted?
We are happy to announce that we accept all major credit/debit cards, Google Pay, and Shopify Pay.